Now that I have been accepted, I would love to document my second interview for my 2016 DCP adventure. I discussed with Marissa that I wouldn’t write about the questions until I got an answer back for Disney. It would obviously give someone a leg up if they knew what exact questions I was asked, and I wanted to secure my spot before helping all others. 🙂
I had my interview on February 15, 2016 and scheduled it for 1:30 (after my Web Based Interview). This is a phone interview so you actually sit around all day waiting for the phone call even though you have a general idea when it will be coming. But it’s still SO hard to think they might call at 9am to talk to you! And I kept jumping up to grab the phone all day!
Funny story: my mom had made us wraps for lunch to keep me calm and full. Disney Recruiting tells you that the phone call may come 15 minutes before or after your scheduled time and to block off about 20-30 minutes for the actual interview. So you actually should prepare for a full hour of nothing but Disney! Around 1:20 a phone call comes through and it was a blocked call, thinking it was Disney, I quickly swallow my bite of wrap and run upstairs (my designated quiet area) and answer excitedly. It was not Disney. I hang up and go back downstairs continuing to be nervous and eat. About five minutes later, a FLORIDA phone call comes through. Thinking it is definitely Disney, I run upstairs and swallow my bite of wrap, and answer the phone excitedly. It was AGAIN not Disney. I hang up and go back downstairs again, very nervous and blown away that 3 people have called who could have been Disney. Finally, a call comes that I KNEW was Disney. I run upstairs and answer the phone excitedly and I finally hear the words I have been waiting for all morning.
My interviewer was named Terry and my interview lasted 20 minutes and 13 seconds. She confirmed my first choice program: Walt Disney World or Disneyland (World) and Fall or Fall Advantage (Advantage). She had been misinformed that I was not an alumni (which I am) and that I was an international student (I am not). We then got into the good questions. Here is the EXACT list of questions I was asked in my alumni interview:
- Tell me why you want to work for Disney again.
- What’s a magical moment you have from your past program?
- Do you mind working outside in the Florida heat or rain?
- Have you ever lived alone?
- How would you handle a roommate disagreement?
- Why do you think you are qualified for your top role?
- What do you plan to do after college?
- What are you most looking forward to in the DCP?
- Do you have any tattoos or body modifications? (they ask everyone this. I do, be honest. They still accept people with tattoos! Just needs to be covered properly depending on role)
- Are you open to the high demand roles including QSFB, Custodial, Housekeeping, etc.? Which ones specifically?
Role Specific:
- What are your top 3 roles?**
- Why are these your top 3 role choices?
- Have you had experience doing makeup and hair (referring to BBB)
- Have you ever spoken in front of a large group or in front of a large audience? (attractions)
- Are you comfortable delivering long speeches on a microphone? (attractions)
- Are you willing to drive a large parking tram? (attractions)
- What would you tell a guest if you had to turn them away from a line to meet a character? (character attendant)
- What do you think the duties of a vacation planner are? (vacation planner)
- Are you comfortable handling large amounts of money and achieving monthly sales goals? (vacation planner)
- What would you say to a guest who is spending the weekend but buys a 1 day pass? (vacation planner)
**When they asked me what my top 3 roles were, I said my top role was attractions. Here is where I mentioned that I would love to be placed in Haunted Mansion, Tower of Terror, or Pirates of the Caribbean. They note this on your profile and try to accommodate these requests but make no promises. (I have heard many success stories from this method, so PLEASE keep your fingers crossed for Haunted Mansion!)
She then opened the floor to me for any questions I might have. Although I asked many questions she really only answered one. And it was: “how did you become a part of the Walt Disney Company?” She had done a professional internship.
I have to say, I felt really well about my interview. I was fully prepared for each question except one: What would you say to a guest who is spending the weekend but buys a 1 day pass? And I admit, some people may not do well practicing questions, but I feel like it really helped me. I was INCREDIBLY confident in my answers and I was not thrown off for one second. This approach may not help some people, but it is the way I like to prepare.
This post is to inform and is in no way a guarantee you may be asked any or all of these questions. Also, keep in mind this was an ALUMNI interview. It’s a bit different because they already have a file on your work and living performance. They can skip the basic questions and move on to really specific ones. If anyone who has interviewed wants to comment some of their questions (either in common or different ones), I’d love to hear how similar certain interviews are!
Thanks for reading!
Shelby in Plaid 